All teams face challenges. Leading a hybrid or remote team and inspiring people to do their best and be their best takes team leadership to another level. Creating and sustaining trust and psychological safety is essential for enabling hybrid and remote teams to thrive.
Summary A combination of global pandemic and a new generation of employees are driving a realignment of the employee-employer dynamic. As people re-examine their work priorities, enlightened CEOs and senior leaders increasingly recognize that managers who understand and effectively influence human behavior deliver better results. Behavioral science is moving front
The sudden and rapid shift to hybrid workplaces brings a unique opportunity for exploring new ways of working. What makes the emergence of hybrid models different from past seismic changes in the business landscape, such as the industrial and information revolutions, is that the hybrid workplace is primarily about embracing
In his article, Employee Surveys Are Still One of the Best Ways to Measure Engagement, Scott Judd, the head of People Analytics at Facebook, observes that “…surveys are starting to look like diesel trucks, collecting dust in the age of electric cars.” Employee feedback surveys first emerged in the 1920s,
Noël found herself mentally fatigued, burned out, and disengaged from her work. How did she end up here when she felt so energized by this new role just a short while ago? Even before the Pandemic, Noël started feeling discouraged and isolated from her colleagues. When she transferred to the
A star performer, Jamie worked hard to earn a promotion to become the newest appointed leader of a global, virtual product team. A team that was struggling to meet its goals. She had dreams of becoming an exceptional leader who delivers results while looking after her team’s well-being. A go-getter
When Peter Drucker said, “If you can’t measure it, you can’t improve it.” he was, in essence, advocating a cure for mediocrity through better metrics. Unfortunately, he didn’t specify what should be measured. Devan was excited about her promotion from leading a single team in the CS organization to Head
Trust worldwide is at an all-time low. But, business goes on and the demand for innovative solutions requires networks of teams. Many of these teams have been forced to work remotely, compounding already complex dynamics and heightening their frustrations. Now, more than ever, cultivating trust on teams and helping
In my work with teams, I found that most people describe themselves as “almost always” or “always” inclusive. Yet, too often, I’ve seen those same people demonstrate subtle acts of exclusion and discriminatory mindsets that keep their co-workers off the dance floor. A few years ago, a young woman from
Trust is like oxygen. It is an essential element that drives engagement and fuels performance. It fosters inclusiveness and binds a group of diverse people together to pursue a common purpose. Too often, leaders take it for granted – until it becomes dangerously low. Then, faced with symptoms like low
What drives us to do what we do? From ancient philosophers to modern-day behavioral scientists, many people have sought answers to that question. What makes motivation tricky is that sometimes we know what’s driving us, but often, we don’t. For a leader, the implications are a big deal. How do
If you’re one of the tens of thousands of managers now leading a fully remote team, many of your people likely felt a sense of excitement with the freedom of going virtual. As the weeks go by, that initial excitement often gives way to anxiety as the pressure of meeting
Here in the Wasatch mountains, 2020 arrived with fresh snowfall and the promise of more powder to come in the first few days of the new year. For those who traveled here for the Christmas and New Year holiday in hopes of an idyllic winter vacation with heaps of snow
Why is it that some people see the potential for extraordinary in others when everyone else sees only the ordinary? Thanksgiving is a few days away and snow is in the forecast which means lots of visitors to the ski slopes and lodges here in Park City. So before things
I can still recall the feeling of satisfaction and anticipation that came with my promotion to Senior Product Manager and my first people leadership role. Reading the company announcement that named my new team, and our mission to define the next generation of products to fuel the company’s growth, I
In the medical world, “silent killers” are conditions with no obvious symptoms that progress to an advanced stage before someone discovers them. In organizations and on teams, a lack of psychological safety, unconscious bias, and low trust are “silent killers” that slowly drain away energy, engagement, and the human spirit
In a hyper-competitive, global environment organizational leaders know that they must develop their managers and teams or risk being out-innovated and outperformed in record time. Yet, despite the billions of dollars spent every year on leader training, there is a continual flow of evidence from consultancies and academia that training
One of the many pleasures of living in Singapore is being able to experience an incredible diversity of architectural design. From the sweeping vista of Marina Bay to colonial period buildings like Raffles Hotel, and shop houses dating back to the 1840’s, there is no shortage of design to inspire
It seems like such a no-brainer that a team should understand why it exists, its raison d’être —and most do, up to a point. In my Team Relationship Management workshop, the first group exercise is to answer the question: “Why does your team exist?” Seems obvious, right? There are always
On a beautiful spring day nine years ago I was teaching an undergraduate business course at Westminster College. The students and I – most of whom were seniors – were having a conversation about careers. One student asked me, “Is there one piece of advice you’d give us based on
Watch an interview with Dr. Jeb S. Hurley, author of Team Relationship Management: The Art of Crafting Extraordinary Teams. Learn the story behind his new book, the challenges today’s leaders face, and what Team Relationship Management offers today’s team leaders.
Virtual teams face greater complexity and uncertainty as they strive to overcome the barriers of time, distance, culture, and communications. When successful, virtual teams enable the best talent to come together and amplify energy, competencies, and creativity. However, there are significant challenges to developing highly-effective teams across time zones and
Despite an increase in nationalistic and protectionist rhetoric around the world, the growth and speed of global business continues. Driven by the need for more people than ever to work virtually across multiple teams and cultures, organizations must develop and support a new generation of tech-savvy people through a networked,
For flat, global, and virtual organizations, the future of work is already here. However, for many companies, the gaps caused by the shift to the 21st-century world of work can feel like volcanic fissures, delivering flows of lava that can quickly damage a team or organization…
The role of employee voice in organizations – whether in the form of work-related complaints, participating in decision making, contributing new ideas, or providing feedback – has been a topic of discussion and debate for over 200 years. The industrial revolution fueled the drive towards a greater employee voice via