Read more about the article Decoding the DNA of Hybrid Teams
DNA strand assembling from different elements
Hybrid Teams / Leadership / Virtual Teams

Decoding the DNA of Hybrid Teams

The sudden and rapid shift to hybrid workplaces brings a unique opportunity for exploring new ways of working. What makes the emergence of hybrid models different from past seismic changes in the business landscape, such as the industrial and information revolutions, is that the hybrid workplace is primarily about embracing new behaviors enabled by technology rather than new technologies redefining businesses and behavior. If you’re a leader navigating this new world, your first…

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22 August 2021
Read more about the article Trust. The Missing Metric.
Leadership / Virtual Teams

Trust. The Missing Metric.

When Peter Drucker said, "If you can't measure it, you can't improve it." he was, in essence, advocating a cure for mediocrity through better metrics. Unfortunately, he didn't specify what should be measured. Devan was excited about her promotion from leading a single team in the CS organization to Head of Customer Success at a remote-first enterprise software company. Her former CS team consistently outperformed the other teams in the group across customer…

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8 November 2020
Read more about the article The Importance of Transformational Team Communications
Communications / Team Research

The Importance of Transformational Team Communications

Complex global business environments, and the need for agility in both decision making and execution, are driving organizations towards ever greater collaboration and teamwork as the means of resolving challenges and creating competitive advantage. Most leaders agree that one key component in ensuring effective team functioning is the content and quality of communications to, and among, team members. Interestingly, I found – in both my work with teams and my research on team…

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25 March 2018