How to Build a Team that (Actually) Embraces Inclusiveness

In my work with teams, I found that most people describe themselves as "almost always" or "always" inclusive. Yet, too often, I've seen those same people demonstrate subtle acts of exclusion and discriminatory mindsets that keep their co-workers off the dance floor. A few years ago, a young woman from South East Asia presented some promising new product research results in a department review. After the meeting, an executive intended to compliment her…

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Winning the War for Talent

One of the many pleasures of living in Singapore is being able to experience an incredible diversity of architectural design. From the sweeping vista of Marina Bay to colonial period buildings like Raffles Hotel, and shop houses dating back to the 1840’s, there is no shortage of design to inspire the imagination while serving a functional purpose. Good job design should do the same – inspire and motivate while meeting the needs of…

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The Importance of Transformational Team Communications

Complex global business environments, and the need for agility in both decision making and execution, are driving organizations towards ever greater collaboration and teamwork as the means of resolving challenges and creating competitive advantage. Most leaders agree that one key component in ensuring effective team functioning is the content and quality of communications to, and among, team members. Interestingly, I found – in both my work with teams and my research on team…

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Gender Equality and Team Performance

In their HBR article To Address Gender Bias at Your Company, Start with Teams, Todd Warren and Michelle King point out that, like so many unsuccessful change initiatives, altering diversity and inclusion habits proves far harder than leaders initially anticipate. The authors argue that the key to addressing gender equality starts with team behavior. They describe three ideas for changing how work is done in order to address the social patterns that foster…

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