Brain Science is Turning Feedback Inside-Out

In his article, Employee Surveys Are Still One of the Best Ways to Measure Engagement, Scott Judd, the head of People Analytics at Facebook, observes that "…surveys are starting to look like diesel trucks, collecting dust in the age of electric cars." Employee feedback surveys first emerged in the 1920s, along with scientific management and the drive to improve industrial productivity. In 1932, Rensis Likert began a revolution in survey research with his…