Winning the War for Talent

One of the many pleasures of living in Singapore is being able to experience an incredible diversity of architectural design. From the sweeping vista of Marina Bay to colonial period buildings like Raffles Hotel, and shop houses dating back to the 1840’s, there is no shortage of design to inspire the imagination while serving a functional purpose. Good job design should do the same – inspire and motivate while meeting the needs of…

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Getting the Right People on your Team Bus

I recently conducted a workshop on building highly-effective teams with a group of service leaders and their team members. During a coffee break, one of the leaders and I were chatting about the challenges of team building, and he asked me a great question, "How do I make sure that I'm hiring the right people for my team?" It seems like that question should have a straightforward answer. In reality, most recruiting, interviewing,…

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