Read more about the article Decoding the DNA of Hybrid Teams
DNA strand assembling from different elements
Hybrid Teams / Leadership / Virtual Teams

Decoding the DNA of Hybrid Teams

The sudden and rapid shift to hybrid workplaces brings a unique opportunity for exploring new ways of working. What makes the emergence of hybrid models different from past seismic changes in the business landscape, such as the industrial and information revolutions, is that the hybrid workplace is primarily about embracing new behaviors enabled by technology rather than new technologies redefining businesses and behavior. If you’re a leader navigating this new world, your first…

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22 August 2021
Read more about the article Trust. The Missing Metric.
Leadership / Virtual Teams

Trust. The Missing Metric.

When Peter Drucker said, "If you can't measure it, you can't improve it." he was, in essence, advocating a cure for mediocrity through better metrics. Unfortunately, he didn't specify what should be measured. Devan was excited about her promotion from leading a single team in the CS organization to Head of Customer Success at a remote-first enterprise software company. Her former CS team consistently outperformed the other teams in the group across customer…

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8 November 2020
Read more about the article How to Build a Team that (Actually) Embraces Inclusiveness
Diversity / Inclusiveness / Leadership / Performance

How to Build a Team that (Actually) Embraces Inclusiveness

In my work with teams, I found that most people describe themselves as "almost always" or "always" inclusive. Yet, too often, I've seen those same people demonstrate subtle acts of exclusion and discriminatory mindsets that keep their co-workers off the dance floor. A few years ago, a young woman from South East Asia presented some promising new product research results in a department review. After the meeting, an executive intended to compliment her…

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30 August 2020
Read more about the article The Remedy for Remote Performance Anxiety
Leadership / Virtual Teams

The Remedy for Remote Performance Anxiety

If you're one of the tens of thousands of managers now leading a fully remote team, many of your people likely felt a sense of excitement with the freedom of going virtual. As the weeks go by, that initial excitement often gives way to anxiety as the pressure of meeting deadlines and goals without being face-to-face sinks in. That isn’t unusual as many people are more comfortable resolving issues or making tough decisions…

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29 March 2020
Read more about the article The Essential Ingredients of Virtual Team Success
Leadership / Virtual Teams

The Essential Ingredients of Virtual Team Success

Virtual teams face greater complexity and uncertainty as they strive to overcome the barriers of time, distance, culture, and communications. When successful, virtual teams enable the best talent to come together and amplify energy, competencies, and creativity. However, there are significant challenges to developing highly-effective teams across time zones and cultures. One of the top challenges for virtual team leaders is the critical importance of developing and maintaining trusting relationships across their team.…

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15 April 2019